Reliable cloud computing services for UK businesses

Cloud computing is the new mainstream, as most of the startups, SMEs and global enterprises in the UK are in the process or have already completed their transition to the cloud. The procedure seems straightforward enough and there are detailed guides covering every aspect of cloud management. However, to use the cloud infrastructure to the full extent, one needs decent DevOps expertise, which just cannot be easily found on the market. IT Svit provides this expertise and helps UK businesses use their cloud computing services at full speed.

Protecting you from vendor lock-in

When a company decides to start using the cloud on its own without having sufficient expertise, it most often ends up using lots of web services that are specific for the cloud vendor they selected. This leads to vendor lock-in, meaning that transition to any other provider would mean rebuilding the infrastructure and workflows from scratch. IT Svit team helps prevent this situation by replacing most of the vendor-specific services with open-source analogs to build portable and modular systems that work equally well on any cloud platform.

Optimizing your cloud infrastructure and workflows

Many companies build their cloud infrastructures themselves to face the fact that their systems stall, fail and run below their full capacity all the time. IT Svit can optimize any cloud infrastructure to ensure it is able to meet your project requirements while being easily manageable and cost-effective. We define the performance bottlenecks and devise solutions to rectify them.

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The main challenge many cloud-native projects face is the conviction that the cloud is easy to use. There are step-by-step guides for every process, remember? The problem here is that the cloud provides very powerful instruments that can deliver great results if they are configured correctly. But if they are configured incorrectly — the only result would be overpaying for suboptimal performance. And as the cloud resources are very quick to configure and consume, the monthly invoice can be quite substantial.

To avoid this situation, the businesses using cloud computing services must know what they are doing, meaning they need to have considerable DevOps expertise to be able to configure all the parameters that influence the system performance. Every cloud platform, be it AWS, Google Cloud, MS Azure, IBM, DigitalOcean or any other provides an in-depth knowledgebase with configuration manuals and step-by-step guides on best practices of cloud infrastructure design and configuration. Unfortunately, this knowledge is really detailed, meaning one needs to invest lots of time and effort into mastering it, and time is a luxury many businesses cannot afford to spend freely.

This is the reason for the IT outsourcing boom, as companies of all sizes and from all industries get a chance to compete with global enterprises and successfully conquer their market shares. By outsourcing the cloud management to experienced contractors, your business is able to concentrate on your core expertise and rest assured that your mission-critical systems are taken good care of.

There are 2 main approaches to outsourcing cloud computing services — working with support engineers from cloud vendors and their certified partners, or hiring Managed Services Providers like IT Svit to configure, optimize and run your cloud systems. Both approaches are viable and below we list the pros and cons of each.

Opting for managed cloud services from the cloud providers

All web services provided by AWS, Google Cloud, MS Azure and other cloud vendors can be delivered as managed features. You can subscribe to cloud support from vendor-specific software engineering teams or hire one of their authorized partners to manage the cloud infrastructure for your business. These specialists will surely design, implement and manage resilient systems with robust features, but this approach leads to a major limitation — cost-effectiveness and vendor lock-in.

Assuming you decide to go for AWS and build your cloud computing system there. AWS services include Amazon S3 data storage, Amazon EC2 computing instances, Amazon CloudFront CDN, Amazon Aurora distributed database, Amazon ECS and Fargate for Kubernetes management, Amazon CLoudTrail for security, CloudWatch for monitoring and CloudWatch Logs for logging, Amazon Pipeline for building automated software delivery processes.

If your cloud computing system uses most of them, moving to another cloud platform is literally impossible. This is why IT Svit prefers to replace most of these services with open-source alternatives like Docker, Terraform, Jenkins,  Kubernetes, Ansible, ELK stack, Prometheus, Grafana, etc.

In addition, there is the question of cost-effectiveness. All of these Amazon web services come under the PAYG billing model — you pay as you go, so you pay only for the resources actually consumed,  but it is still quite expensive. These tools are designed to work well together, and they do work well together — but they cost your business money, while open-source alternatives that provide exactly the same functionality are free to use.

Thus said, the companies that decide to utilize cloud computing benefits on their own, risk having to pay extras for the services they don’t really use to the fullest extent and unable to move to another platform easily. To avoid this situation, you must know what services are absolutely needed and which are easily replaceable and how to configure these web services correctly — in other words, you need to have access to independent DevOps expertise.

Outsourcing to a Managed Services Provider like IT Svit

Quite the contrary, working with a Managed Services Provider helps negate both of these challenges with ease. Outsourcing to such a company allows you to get top-notch cloud computing services that are cost-effective and reliable, while also enabling you to easily make any adjustments your business might need. The reason for this is simple — MSPs like IT Svit receive their payment from you, not from AWS or Google Cloud. They are not biased towards any particular cloud platform and have your best interests at heart when planning and performing cloud infrastructure management.

For starters, the IT Svit team does not use vendor-specific tools and features if we can avoid it. We replace such services with open-source free-to-use tools wherever possible. This serves two purposes at once — we avoid vendor lock-in by building modular, easily adaptable systems, and we save your money by using open-source alternatives to the costly vendor-specific features and products. Docker, Kubernetes, Jenkins, Ansible, Terraform, ELK stack and CircleCI work equally well with any platform.

To say more, we design and build cloud computing solutions to be fault-tolerant and resilient. We are not AWS, we do not have millions of customers, so we value the success of every project — but neither have we a huge task force of support engineers to deal with incidents. We work on several projects simultaneously, so we make sure each of them is resilient and robust, so we have to spend minimal effort on maintaining it.

Thus said, working with an MSP like IT Svit grants you access to a skilled team of DevOps engineers with ample experience in design, configuration and management of cloud computing solutions that are modular, flexible, resilient and reliable. If your business needs trustworthy cloud computing management services — IT Svit is ready to help!

As for avoiding vendor lock-in, DevOps service providers do it by default, as they prefer working with open-source tools to minimize their own operational expenses. Thus said, they will prioritize free components like Kubernetes, Terraform, Ansible and ELK stack wherever possible, instead of incorporating cloud service provider-specific features in your infrastructure. This way your cloud-based infrastructure is not tied to a specific cloud vendor and can be adjusted quite easily should the need arise.

As for the speed of response and work under SLA — IT outsourcing companies have some points in their favor there, too. They are much smaller as compared to Amazon Web Services, so people are not just numbers to them and each contract matters. Besides, if a company has fewer contracts, it receives much fewer support requests and can process them much quicker. So you will not only be served under SLA — your requests will be replied and issues resolved much faster than when your requests enter a huge ticket queue waiting for a response from a support team that is limited in time and headcount but has to deal with literally non-stop flow of requests.

As you can see, both working with cloud service provider teams and partnering with IT outsourcing companies have their advantages and shortcomings. But what can Managed Services Providers like IT Svi actually offer in the field of cloud management services?

  1. AWS managed services
  2. Google Cloud managed services
  3. MS Azure managed services
  4. Cloud infrastructure design, implementation, and configuration
  5. Migration between clouds service providers
  6. Transition to the cloud from the legacy infrastructure
  7. Cloud monitoring configuration and cloud backup services
  8. much, much more
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